A brain, not a chatbot
ARA Brain
A production AI system that runs an entire travel operation, from the first message to the final itinerary.
What's inside
Six agents, fifteen workers
Six specialized agents and fifteen background workers. An orchestration layer routes each request to the right agent, coordinated through shared state, so every message moves through the same architecture.
Someone types a message
It starts on WhatsApp
A message arrives. Before anything else, its source is cryptographically verified, then Agent 1 takes it in and the request is created.
The system reads
It understands the request
A fast model extracts destination, dates, party size, and budget, then hands the request to composition and sourcing in parallel.
Fast path: Haiku 4.5. Personal data is scrubbed before any model call.
Building the trip
Real options, traceable sources
The composition agent drives an eleven-tool router that queries the market for real options: hotels, activities, transport. Every option returns with a source it can trace. Nothing is invented.
A Sonnet 4.5 itinerary planner is built for this path and kept behind a flag.
Nothing ships without a human
A human approves every quote
However good the model is, the customer sees nothing until a human approves. That step is deliberate: the automation does the work, and a person owns the final word.
The moment it lands
A complete trip, delivered
The approved quote goes back to the customer, a secure payment link follows, and confirmation returns on the same thread.